Zoom's Wacky AI Moves in 2023

💨 Zoom Clips, 🔎 terms of service backtracking and the wacky world of Generative A.I. in motion. With growth slowing, Zoom goes all-in on A.I.

Hello Everyone,

Zoom rose to fame during the pandemic as the go-to video conferencing tool of choice.

In March, 2023 Zoom changed a small section of fine print in its terms of service, asserting all “right, title, and interest” to the data generated from user calls.

Zoom has been doing some odd things in recent months around A.I. It’s stock rose to an eye-watering $559 in October, 2020. But in the past year it’s stock is down nearly 42%, and it’s current price is just $67. If you are curious about their latest earnings go here.

In this short article, I’m going to talk about the controversy around their TOS and how well they are integrating A.I. into their core products and enhancing with new ones. I’m actually bullish on their combining of A.I. and our video requirements.

We can actually learn something from how Zoom has adopted and integrated Zoom into its product and why it has to do so quickly and radically to turn things around. It’s a highly pragmatic use case study.